All customers must prepay for all services. All pricing is guaranteed for the term of the payment. Setup fees must also be prepaid. Once the service has been setup on the server, setup fees are not refundable. In all instances where special group rates or discounts have been issued, payments are nonrefundable. Additionally, refunds cannot be made simply because the a customer has not used the service. In the case of design work, where a deposit may be required, refunds are available only up until but not after work on the project has begun. Freedom Server contracts are payable in advance for the quarterly period.

By becoming a client of CloseRange, clients agree to indemnify, defend and hold CloseRange and all CloseRange employees harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against CloseRange, its officers, or employees, or associates, that may arise or result from any service provided or performed or agreed to be performed or any product sold through services provided by CloseRange. The client agrees to agrees to defend, indemnify and hold harmless CloseRange against liabilities arising out of injury to person or property, or any material supplied by or otherwise distributed in connection with CloseRange, any material supplied by a client infringing or allegedly infringing on the property rights of a third party, copyright infringement, and any defective products sold by a client to their customers from a web site on the CloseRange system.

Clients agree not to hold CloseRange responsible for any damages your business may suffer, either during the service period or after it has expired. CloseRange disclaims any warranty or merchant- ability of fitness for a particular purpose, and makes no warranties of any kind, expressed or implied for the services provided. This includes loss of data resulting from alleged delays, non-deliveries, wrong delivery, and any and all service interruptions cause by the Internet, CloseRange servers, or CloseRange employees. CloseRange reserves the right to revise any and all of its policies at any time. We also reserve the right refuse service to anyone. It is assumed that clients understand that CloseRange may not be used for any unlawful purpose, and that transmission of any material in violation of the law, or potentially damaging to the interests of our local and Federal governments, are not permitted. It is also assumed that clients will not use their web sites to attack or otherwise defame other people or companies on the Internet. While we do not actively police the material content of sites hosted by CloseRange, we do not sanction the use of services for malicious attacks on other, wrongful or otherwise. CloseRange reserves the right to suspend or cancel a customer's access to any or all services provided by CloseRange when it becomes apparent that account has been improperly used, or when fees owning to CloseRange have become delinquent. Unauthorized use of other CloseRange accounts, unsolicited commercial E-mail advertising, spamming of any kind, unlawful content or unlawful use, adult content and obscene language or images, are additional grounds for immediate cancellation. In addition, racism and racial slurs of any nature will not be tolerated. Services to clients are provided in good faith, and it clients are expected to conduct themselves in a similar manner. However, when a customer violates a policy or agreement, either knowingly or otherwise, that customer's account may be subject to termination. Absolutely no refunds will be made to any accounts that have been canceled due to violation of our policies or agreements. See below for an additional list of unacceptable activities what is not permitted:

Spamming -- Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming"). It is not only harmful because of its negative impact on consumer attitudes toward CloseRange and any of it's affiliates, but also because it can overload CloseRange and/or it's affiliates network and disrupt service to CloseRange subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, CloseRange has the discretion to determine from all of the evidence whether the e-mail recipients were from an "opt-in" amyl list. Intellectual Property Violations -- Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. CloseRange is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also CloseRange's policy to terminate the privileges of customers who commit repeat violations of copyright laws. Obscene Speech or Materials -- Using CloseRange's network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. CloseRange is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through CloseRange's network. Defamatory or Abusive Language -- Using our network as a means to transmit or post defamatory, harassing, abusive, or threatening language. Forging of Headers -- Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message. Illegal or Unauthorized Access to Other Computers or Networks -- Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity). Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities -- Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment. Facilitating a Violation of this AUP -- Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software. Export Control Violations -- Exporting encryption software over the Internet or otherwise, to points outside the United States. Usenet Groups -- CloseRange and it's affiliates reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP. Other Illegal Activities -- Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software. Other Activities -- Engaging in activities, whether lawful or unlawful, that CloseRange and/or its affiliates determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

PRIVACY POLICY

We are committed to customer privacy. CloseRange will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law and the legitimate interests of CloseRange, its partners, its employees and other customers of CloseRange services. To protect the loss, misuse, and alteration of information that is collected from customers, CloseRange has appropriate physical, electronic, and managerial procedures in place. All data centers which hold information on our servers use the very tightest security measures available today, including video cameras, fingerprint entry, and other measures (take a tour of data center).